67-IWay Hopper
Troubleshooting
can access the MTA128ST at a time. If MultiExpress Terminal reports that it
cannot make a connection, yet the MTA128STs TR indicator is on, click on
the Window menu to see if more than one terminal is open. The MTA128STs TR
indicator shows that the software has made a connection with the MTA128ST
through the COM port.
4 Your communications software settings may not match the physical port the
MTA128ST is connected to. The serial cable may be plugged into the wrong
connectorcheck your computer documentation to make sure. Or you may
have selected a COM port in your software other than the one the MTA128ST
is physically connected tocompare the settings in your software to the physi-
cal connection.
4 If the MTA128ST is on, the cable is plugged into the correct port, the communi-
cations software is configured correctly, and you still dont get an OK, the fault
may be in the serial cable. Make sure it is firmly connected at both ends.
4 Is this the first time you have used the cable? If so, check the cable description
on the packaging to make sure the cable is correct for your computer.
4 Peripheral expansion cards, such as bus mouse and sound cards, may include a
serial port preconfigured as COM1 or COM2. The extra serial port, or the card
itself, may use the same COM port, memory address, or interrupt request (IRQ)
as your communications port. Be sure to disable any unused ports.
To look for address or IRQ conflicts if you use Windows 3.1x, select File, Run
in Program Manager, type MSD, and press ENTER. Then select Mouse, COM
Ports, and IRQ Status and note the addresses and IRQs that are in use. If you
find an IRQ conflict, note which IRQs are not being used, then change one of the
conflicting devices to use one of the unused IRQs. If you find an address con-
flict, change the address of one of the conflicting devices.
To change a port address or IRQ in Windows 3.1x, double-click the Control
Panel icon, then the Ports icon. Click on the port you want to change, click
Settings, click Advanced, and select the new port address and/or interrupt. If you
wish to use COM3 or COM4, note that COM3 shares an IRQ with COM1, as
does COM4 with COM2, so you should change their IRQs to unused ones, if
possible.
If you use Windows 95, right-click on My Computer, select Properties from the
menu, click on the Device Manager tab, double-click on Ports, then double-click
on the Communications Port your MTA128ST is connected to. In the ports
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