Multitech MVPFXS-24 Guia do Utilizador

MultiVOIP FXTMFXS-Only SIP Gateways User Guide for Voice/IP Gateways Models: MVPFXS-8 MVPFXS-16 MVPFXS-24

Overview MultiVOIP FXS User Guide 10 MultiVOIP Front Panel LEDs LED Types. The MultiVOIPs have two types of LEDs on their front panels: (1) gen

Phone Book Configuration MultiVOIP FXS User Guide 100 Outbound Phone Book for MVP2410 Digital VOIP (Site D) Destin. Pattern Remove Prefix Add

MultiVOIP FXS User Guide Phone Book Configuration 101 Outbound Phone Book for MVP410 Analog VOIP (Site F) Destin. Pattern Remove Prefix Add Prefix

Phone Book Configuration MultiVOIP FXS User Guide 102 Outbound Phone Book for MVPFXS-24 Analog VOIP (Site E) Destin. Pattern Remove Prefix A

MultiVOIP FXS User Guide Phone Book Configuration 103Call Completion Summaries Site A calling Site C, Method 1 1. Dial 101. 2. Hear dial tone fr

Phone Book Configuration MultiVOIP FXS User Guide 104 Site D calling Site F A voip call from Pierre PBX to extension 7424 on the key telephone

MultiVOIP FXS User Guide Phone Book Configuration 105Site F calling Site D A voip call from a Lincoln key extension to extension 3117 on the PBX in

106 Chapter 7: Operation and Maintenance

MultiVOIP FXS User Guide Operation & Maintenance 107Operation and Maintenance Summary There are several groups of software screens that facil

Operation and Maintenance MultiVOIP FXS User Guide 108 System Information screen This screen presents vital system information at a glance. Its pr

MultiVOIP FXS User Guide Operation & Maintenance 109 System Information Parameter Definitions Field Name Values Description Boot Version nn

MultiVOIP FXS User Guide Overview 11 Computer Requirements The command computer used in conjunction with the MultiVOIP must meet these requirement

Operation and Maintenance MultiVOIP FXS User Guide 110 The frequency with which several administrative screens are updated (the System Information

MultiVOIP FXS User Guide Operation & Maintenance 111Statistics Screens Ongoing operation of the MultiVOIP, whether it is in a MultiVOIP/PBX se

Operation and Maintenance MultiVOIP FXS User Guide 112 The Call Progress Details Screen Call Progress Details: Field Definitions Fiel

MultiVOIP FXS User Guide Operation & Maintenance 113 Call Progress Details: Field Definitions (cont’d) From – To Details Description From

Operation and Maintenance MultiVOIP FXS User Guide 114 About IP Statistics To access the IP Statistics screen, click on “IP Statistics” in the s

MultiVOIP FXS User Guide Operation & Maintenance 115 IP Statistics: Field Definitions Field Name Values Description UDP versus TCP. (User

Operation and Maintenance MultiVOIP FXS User Guide 116 IP Statistics: Field Definitions (cont’d) Field Name Values Description TCP Packets

MultiVOIP FXS User Guide Operation & Maintenance 117General Operation Functions Several basic software functions are accessible from the Multi

Operation and Maintenance MultiVOIP FXS User Guide 118 About Passwords & Login/Logout from Specific Computers The first time you access the Mu

MultiVOIP FXS User Guide Operation & Maintenance 119Logout To log out, click on Logout in the sidebar menu and then click Yes to confirm your

Overview MultiVOIP FXS User Guide 12 Installation at a Glance The basic steps of installing your MultiVOIP network involve unpacking the units, co

Operation and Maintenance MultiVOIP FXS User Guide 120 Reboot Voip The Reboot Voip command allows you to reboot the MultiVOIP unit on demand. In

MultiVOIP FXS User Guide Operation & Maintenance 121Upgrading MultiVOIP Firmware Introduction From time to time, a new version of the MVPFXS f

Operation and Maintenance MultiVOIP FXS User Guide 122 Obtaining Updated Firmware Generally, updated firmware must be downloaded from the MultiTe

MultiVOIP FXS User Guide Operation & Maintenance 123Once the updated firmware has been located, it can be downloaded from the web/ftp site usi

Operation and Maintenance MultiVOIP FXS User Guide 124 Generally, the firmware file will be a self-extracting compressed file (with .zip extension

MultiVOIP FXS User Guide Operation & Maintenance 125To transfer files using the FTP server functionality in the MultiVOIP, follow these direct

Operation and Maintenance MultiVOIP FXS User Guide 126 3. Install FTP Client Program or Use Substitute. You should install an FTP client program

MultiVOIP FXS User Guide Operation & Maintenance 1275. Identify Files to be Updated. Determine which files you want to update. Three types o

Operation and Maintenance MultiVOIP FXS User Guide 128 8. Invoke Download. Downloading can be done with a web browser or with an FTP client pro

MultiVOIP FXS User Guide Operation & Maintenance 129You may be asked to confirm the overwriting of files on the MultiVOIP. Do so. File transf

13 Chapter 2: Quick Start Guide

Operation and Maintenance MultiVOIP FXS User Guide 130 8B. Download with FTP Client Program. 8B1. In the local directory browser of the FTP clie

MultiVOIP FXS User Guide Operation & Maintenance 131Some FTP client programs are more graphically oriented (see previous screen), while others

Operation and Maintenance MultiVOIP FXS User Guide 132 11. After updating the MultiVOIP’s file system image file (mvpfs-img), you must clear the

MultiVOIP FXS User Guide Operation & Maintenance 133 C. When the Delete Temporary Files screen appears, click OK. Then click OK again at the

Operation and Maintenance MultiVOIP FXS User Guide 134 Upgrading MultiVOIP Firmware via TFTP using HyperTerminal 1. Before beginning this proced

MultiVOIP FXS User Guide Operation & Maintenance 1354. Establish a ‘connection’ in HyperTerminal. 5. Check that HyperTerminal is addressin

Operation and Maintenance MultiVOIP FXS User Guide 136 6. Check that HyperTerminal’s data rate is set to 115200bps. 7. To begin, HyperTermina

MultiVOIP FXS User Guide Operation & Maintenance 1379. To view voip parameters, type printenv at the mvp-boot> prompt. Then press Enter.

Operation and Maintenance MultiVOIP FXS User Guide 138 11. You must change the serverip value to the IP address of the computer on which the TF

MultiVOIP FXS User Guide Operation & Maintenance 139 12. To confirm that the TFTP server IP address was indeed changed to the value you want,

Preliminaries & Info Gathering MultiVOIP FXS Quick Start Guide 14 This chapter contains streamlined instructions to get the MultiVOIP up and r

Operation and Maintenance MultiVOIP FXS User Guide 140 14. . Type saveenv and press Enter. 15. At the mvp-boot> prompt, type update an

MultiVOIP FXS User Guide Operation & Maintenance 141 16. At the mvp-boot> prompt, type 4 to update the application. NOTE: The file s

Operation and Maintenance MultiVOIP FXS User Guide 142 18. The transfer process will take a few minutes. When complete, the response “Write don

MultiVOIP FXS User Guide Operation & Maintenance 143B. In the General tab of the Java program, click “Delete Files.” C. When the Delete Tem

Operation and Maintenance MultiVOIP FXS User Guide 144 SysLog Server Functions MultiTech has built SysLog server functionality into the software o

MultiVOIP FXS User Guide Operation & Maintenance 145Configuring the SysLog Client Program. Configure the SysLog client program for your own n

146 Chapter 8 Warranty, Service, and Tech Support

MultiVOIP FXS User Guide Warranty, Service, & Tech Support 147 Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products wi

Warranty, Service, & Tech Support MultiVOIP FXS User Guide 148 Technical Support Multi-Tech Systems has an excellent staff of technical suppor

149 Chapter 9: Regulatory Information

MultiVOIP FXS Quick Start Guide Preliminaries & Info Gathering 15 Phone/IP Details *Absolutely Needed* Before Starting the Installation The Multi

Regulatory Information MultiVOIP FXS User Guide 150 EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to conf

MultiVOIP FXS User Guide Regulatory Information 151 2. As indicated below, the suitable jack (Universal Service Order Code connecting arrangement) fo

Regulatory Information MultiVOIP FXS User Guide 152 WEEE Statement (Waste Electrical and Electronic Equipment) July, 2005 The WEEE directive pla

153 Appendix A: Cable Pinouts

Cable Pinouts MultiVOIP FXS User Guide 154 Appendix A: Cable Pinouts Command Cable RJ-45 Connector End-to-End Pin Info 1 2 3 4 5 6 7 8 P

MultiVOIP FXS User Guide Cable Pinouts 155 RJ-21 Connector The footprint of the RJ-21 connector is shown in the figure below and its pin-out list is

156 Appendix B: TCP/UDP Port Assignments

MultiVOIP FXS User Guide TCP/UDP Port Assignments 157 Well Known Port Numbers The following description of port number assignments for Internet Pr

TCP/UDP Port Assignments MultiVOIP FX User Guide 158 INDEX 1, 2, 3 LEDs, etc. ...10 abbr

MultiVOIP FXS User Guide Index 159 coder options packetization rates and...81 Coder Parameters field gro

Preliminaries & Info Gathering MultiVOIP FXS Quick Start Guide 16 Config Info CheckList Type of Config Info Gathered MultiVOIP Configuration

TCP/UDP Port Assignments MultiVOIP FX User Guide 160 FTP Server, contacting ...127 FTP Server, invoki

MultiVOIP FXS User Guide Index 161 Transmitted (RTP Packets)...116 Transmitted (TCP Packets)...

TCP/UDP Port Assignments MultiVOIP FX User Guide 162 Output Gain field ...63 packet priori

MultiVOIP FXS User Guide Index 163 setting IP parameters...24, 59 setting password web browser GUI...

TCP/UDP Port Assignments MultiVOIP FX User Guide 164 Selected Coder...64 Voice/FAX Paramet

165 S000415A

MultiVOIP FXS Quick Start Guide Command PC & Voip Hookups 17 Command/Control Computer Setup (Specs & Settings) The computer used for com

Command PC & Voip Hookups MultiVOIP FXS Quick Start Guide 18 Quick Hookup for MVPFXS-8/16/24

Auxiliary Software Issues MultiVOIP FXS Quick Start Guide 19 Ensure that Java & Browser Versions will Support Web-Based GUI For more details,

2 User Guide S000415A MultiVOIP FX Analog FXS-Only Gateways (Models MVPFXS-8, MVPFXS-16 & MVPFXS-24) This publication may not be reproduced, i

Phone/IP Starter Config. MultiVOIP FX Quick Start Guide 20 3. Establish a ‘connection’ in HyperTerminal. 4. Check that HyperTerminal is addressi

MultiVOIP FXS Quick Start Guide Phone/IP Starter Config. 21 5. Check that HyperTerminal’s data rate is set to 115200bps. 6. To begin, HyperTe

Phone/IP Starter Config. MultiVOIP FX Quick Start Guide 22 7. Reboot the MultiVOIP by turning off its power and turning it back on again. The ARMBoo

MultiVOIP FXS Quick Start Guide Phone/IP Starter Config. 23 9. To confirm that the ipaddr (voip IP address) was indeed changed to the value you wa

Phone/IP Starter Config. MultiVOIP FX Quick Start Guide 24 12. Allow the voip to boot up again normally (this will take a few minutes) with the con

MultiVOIP FXS Quick Start Guide Phone/IP Starter Config. 25 In each field, enter the values that fit your particular network. Click OK. 15.

Phone/IP Starter Config. MultiVOIP FX Quick Start Guide 26 Phone/IP Starter Configuration Full details here: MVPFXS-24 MVPFXS-16 MVPFXS-8 Technical

MultiVOIP FXS Quick Start Guide Phonebook Starter Config. 27 Phonebook Starter Configuration (with remote voip) If the topic of voip phone books

Phonebook Starter Config. MultiVOIP FXS Quick Start Guide 28 4. Suppose you want to call a phone number outside of your building using a phone stati

MultiVOIP FXS Quick Start Guide Phonebook Starter Config. 29 6. In the “Remove Prefix” field, enter the initial PBX access digit (“8” or “9”). N

3 CONTENTS CHAPTER 1: OVERVIEW...

Phonebook Starter Config. MultiVOIP FXS Quick Start Guide 30 Inbound Phonebook 1. Open the browser and go to the IP address of the MultiVOIP unit.

MultiVOIP FXS Quick Start Guide Phonebook Starter Config. 31 4. In the “Add Prefix” field, enter any digits that must be dialed from your local vo

Phonebook Tips MultiVOIP FXS Quick Start Guide 32 Phonebook Tips Preparing the phonebook for your voip system is a complex task that, at first, see

MultiVOIP FXS Quick Start Guide Phonebook Tips 33 3. Knowing When to Drop Digits. Example When calling area codes and access codes are used in c

Phonebook Example MultiVOIP FXS Quick Start Guide 34 Phonebook Example: An MTU/MDU Application In the next example, a small, alternative telco uses

MultiVOIP FXS Quick Start Guide Phonebook Example 35 Sample Phonebooks Enlarged WVIP-Comm Voip WVIP-Comm VoipI

Phonebook Example MultiVOIP FXS Quick Start Guide 36 Phonebook Worksheet Voip Location/ID:____________________________Inbound Phonebook Outbound Phon

MultiVOIP FXS Quick Start Guide Phonebook Example 37 Enlarged Phonebook Worksheet

Connectivity Test MultiVOIP FXS Quick Start Guide 38 Connectivity Test The procedures “Phone/IP Starter Configuration” and “Phonebook Starter Configu

MultiVOIP FXS Quick Start Guide Connectivity Test 39 8. Read console messages recorded on HyperTerminal. Console Messages from Originating VOIP.

Contents MultiVOIP FXS User Guide 4 CHAPTER 6: PHONEBOOK CONFIGURATION...

Quick Start Instructions MultiVOIP FXS User Guide 40 Troubleshooting If you cannot establish connectivity between two voips in the system, follo

41 Chapter 3: Mechanical Installation and Cabling

Mechanical Installation & Cabling MultiVOIP FXS User Guide 42 Introduction When an MVPFXS-8/16/24 unit is to be installed into a rack, two able

MultiVOIP FXS User Guide Mechanical Installation & Cabling 43 Unpacking Your MultiVOIP When unpacking your MultiVOIP, check to see that all of t

Mechanical Installation & Cabling MultiVOIP FXS User Guide 44 Rack Mounting Instructions for MVPFXS-8/16/24 The MultiVOIPs can be mounted in an

MultiVOIP FXS User Guide Mechanical Installation & Cabling 45 Safety Recommendations for Rack Installations of MVPFXS-8/16/24 Mounting: Mechanica

Mechanical Installation & Cabling MultiVOIP FXS User Guide 46 19-Inch Rack Enclosure Mounting Procedure Attaching the MultiVOIP to a rack-rail

MultiVOIP FXS User Guide Mechanical Installation & Cabling 47 Cabling Procedure for MVPFXS-8/16/24 Prerequisites: To complete the MultiVOIP cab

Mechanical Installation & Cabling MultiVOIP FXS User Guide 48 2. Power Connection. Connect the power cord supplied with your MultiVOIP to a liv

MultiVOIP FXS User Guide Mechanical Installation & Cabling 49 The footprint of the RJ-21 connector is shown in Figure 3-7 and its pin-out list is

5 Chapter 1: Overview

Mechanical Installation & Cabling MultiVOIP FXS User Guide 50 7. Power-Up. Turn on power to the MultiVOIP by placing the ON/OFF switch on the

51 Chapter 4: MultiVOIP & Auxiliary Software

MultiVOIP & Auxiliary Software MultiVOIP FX User Guide 52 Introduction The software (firmware) that runs the MVPFXS-8/16/24 unit resides with

53 Chapter 5: Technical Configuration

Technical Configuration MultiVOIP FXS User Guide 54 Configuring the MultiVOIP There are two ways in which the MultiVOIP must be configured bef

MultiVOIP FXS User Guide Technical Configuration 55 Configuration by Web GUI This manual primarily describes configuration of the MultiVOIP with the

Technical Configuration MultiVOIP FXS User Guide 56 Telephony Interface Parameters The following parameters must be known about the PBX or telc

MultiVOIP FXS User Guide Technical Configuration 57Procedure for Configuration by Web GUI (Summary) After the MultiVOIP configuration software has b

Technical Configuration MultiVOIP FXS User Guide 58 Operation of MultiVOIP through web GUI requires up-to-date version of Java. If Java has no

MultiVOIP FXS User Guide Technical Configuration 595. Set IP Parameters. Click on IP Parameters in the sidebar list. In each field, enter the va

Overview MultiVOIP FXS User Guide 6 About This Manual This manual is about Voice-over-IP products made by Multi-Tech Systems, Inc. It describes

Technical Configuration MultiVOIP FXS User Guide 60 The IP Parameters fields are described in the tables and text passages below. Note that bo

MultiVOIP FXS User Guide Technical Configuration 61 The IP Datagram with Header, Its Type-of-Service field, & DiffServ bits => 0 4 8 1

Technical Configuration MultiVOIP FXS User Guide 62 8. Set Voice/FAX Parameters. Click on Voice/FAX in the sidebar list. In each field, en

MultiVOIP FXS User Guide Technical Configuration 63Note that Voice/FAX parameters are applied on a channel-by-channel basis. However, once you have

Technical Configuration MultiVOIP FXS User Guide 64 Voice/Fax Parameter Definitions (cont’d) Coder Parameters Coder Manual or Auto-matic

MultiVOIP FXS User Guide Technical Configuration 65 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Dynamic Jitter Dy

Technical Configuration MultiVOIP FXS User Guide 66 Voice/Fax Parameter Definitions (cont’d) ) Field Name Values Description Auto Disconn

MultiVOIP FXS User Guide Technical Configuration 677. Set Telephony Interface Parameters. Click on Interface in the sidebar list. In each fie

Technical Configuration MultiVOIP FXS User Guide 68 Note that Interface parameters are applied on a channel-by-channel basis. However, once y

MultiVOIP FXS User Guide Technical Configuration 69FXS Loop Start Parameters. The parameters applicable to FXS Loop Start are shown in the figure b

MultiVOIP FXS User Guide Overview 7 Introduction to Analog MultiVOIP FX SIP FXS-only Gateway Voice-over-IP Units (MVPFXS-8/16/24) VOIP: The Free

Technical Configuration MultiVOIP FXS User Guide 70 FXS Loop Start Interface: Parameter Definitions (cont’d) Field Name Values Description C

MultiVOIP FXS User Guide Technical Configuration 71 The Caller ID feature has dependencies on both the telco central office and the MultiVOIP phone

Technical Configuration MultiVOIP FXS User Guide 72 8. Set Call Signaling Parameters. Click on Call Signaling in the sidebar list.

MultiVOIP FXS User Guide Technical Configuration 73The table below describes all fields in the Call Signaling screen. Call Signaling Parameter Def

Technical Configuration MultiVOIP FXS User Guide 74 9. Set Regional Parameters (Phone Signaling Tones & Cadences). Click on Regional in

MultiVOIP FXS User Guide Technical Configuration 75The Regional Parameters fields are described in the table below. “Regional Parameter” Definiti

Technical Configuration MultiVOIP FXS User Guide 76 After selecting the appropriate Country/Region for your system, click OK. A screen will a

MultiVOIP FXS User Guide Technical Configuration 77The Logs/Traces screen will appear. If you enable console messages, you can customize the types

Technical Configuration MultiVOIP FXS User Guide 78 To customize console messages by category and/or by channel, click on “Filters” and use the

MultiVOIP FXS User Guide Technical Configuration 7911. View System Information screen and set updating interval (optional). To reach this dialog b

Overview MultiVOIP FXS User Guide 8 Phone System Transparency. These MultiVOIPs inter-operate with a telephone switch or PBX, acting as a switch

Technical Configuration MultiVOIP FXS User Guide 80 System Information Parameter Definitions (cont’d) Field Name Values Description Configur

MultiVOIP FXS User Guide Technical Configuration 81 12. About Packetization Time. You can use the Packetization Time screen to specify definite pa

Technical Configuration MultiVOIP FXS User Guide 82 Packetization rates can be set separately for each channel. The table below presents the r

MultiVOIP FXS User Guide Technical Configuration 83 13. Saving the MultiVOIP Configuration. When values have been set for all of the MultiVOIP’s va

84 Chapter 6: Phonebook Configuration

Phone Book Configuration MultiVOIP FXS User Guide 85 Configuring MultiVOIP Phonebooks When a VoIP serves a PBX system, it’s important that the oper

Phone Book Configuration MultiVOIP FXS User Guide 86 Phonebook configuration screens are accessed using the sidebar menu. 1. Select Outboun

MultiVOIP FXS User Guide Phone Book Configuration 872. The Outbound Phone Book Add Entry screen appears. Enter Outbound PhoneBook data for your

Phone Book Configuration MultiVOIP FXS User Guide 88 The fields of the Outbound Phone Book Add Entry screen are described in the table below.

MultiVOIP FXS User Guide Phone Book Configuration 89 Outbound Phone Book Add Entry screen: Field Definitions (cont’d) Field Name Values Descrip

MultiVOIP FXS User Guide Overview 9 The primary advantage of the web GUI (over a GUI that requires a local connection) is remote access for contro

Phone Book Configuration MultiVOIP FXS User Guide 90 3. Select Inbound PhoneBook | List Entries. Click Add. 4. The Inbound Phone Book Add E

MultiVOIP FXS User Guide Phone Book Configuration 91Enter Inbound PhoneBook data for your MultiVOIP. The fields of the Inbound Phone Book Add Entr

Phone Book Configuration MultiVOIP FXS User Guide 92 5. When your Outbound and Inbound PhoneBook entries are completed, click on Save and App

MultiVOIP FXS User Guide Phone Book Configuration 93Phonebook Examples The following example demonstrates how Outbound and Inbound PhoneBook entrie

Phone Book Configuration MultiVOIP FXS User Guide 94 An outline of the equipment setup in both offices is shown below. IPNetworkVoIP200.2.10.

MultiVOIP FXS User Guide Phone Book Configuration 95The screen below shows Outbound PhoneBook entries for the VOIP located in the company’s Baltimo

Phone Book Configuration MultiVOIP FXS User Guide 96 To call the Minneapolis/St. Paul area, a Baltimore employee must dial eleven digits. If a

MultiVOIP FXS User Guide Phone Book Configuration 97Similarly, the Inbound PhoneBook for the Baltimore VOIP (shown first below) generally matches t

Phone Book Configuration MultiVOIP FXS User Guide 98 Configuring Mixed Digital/Analog VOIP Systems Analog MultiVOIP units, like the MVPFXS-8/16

MultiVOIP FXS User Guide Phone Book Configuration 99These seven phone books are shown below. Phone Book for Series I Analog VOIP Host Unit (Site B)