Multitech RF102S Guia do Utilizador descarregar pdf (Página 101)

101

Chapter 10 - Service, Warranty and Technical Support

Technical Support

Multi-Tech provides free technical support for as long as your product remains in service. Before

calling Technical Support, please read through the Troubleshooting chapter of this User Guide. Also,

ensure you have completed the Recording RouteFinder Information section below.

To contact our Technical Support group, use one of the following contact options, keeping in mind

that phone calls are handled with first priority:

Contacting Technical Support

...Using email ...By phone

France [email protected] +(33) 1-64 61 09 81

India [email protected] +(91) 124-340778

U.K. [email protected] +(44) 118 959 7774

Rest of World [email protected] 800-972-2439 (U.S. & Canada)

or +763-785-3500

Recording RouteFinder Information

Before placing a call to our Technical Support staff, record the following information about your Multi-

Tech RouteFinder.

Model no.:________________________________

Serial no.: ________________________________

Firmware version: _________________________

Software version: _________________________

Note the status of your RouteFinder in the space provided before calling tech support. Make certain

to include screen messages, diagnostic test results, problems with a specific application, etc.

__________________________________________________________________________

On-line Warranty Registration

If you have access to the World Wide Web, you can register your Multi-Tech product online at the

following URL: http://www.multitech.com/register

About the Internet

Multi-Tech System’s is a commercial provider on the Internet.

The Multi-Tech Web site is located at http://www.multitech.com

The Multi-Tech FTP site is located at ftp://ftp.multitech.com

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Multitech RF102S Guia do Utilizador Página 101