Multitech CF220 Manual do Utilizador

Avaya Solution & Interoperability Test Lab Application Notes for MultiTech CallFinder CF220 with Avaya IP Office - Issue 0.1 Abstract

Step Description 4. In the Voicemail Pro Client window, select Actions → Basic Actions → Menu to add a Menu object. SCR; Reviewed: GAK 06/21/20

Step Description 5. Double click the Menu object. In the Properties for Menu popup that appears, select the Entry Prompts tab, check Allow prompt

Step Description 6. In the Touch Tones tab of the Properties for Menu popup, click the Green plus sign to add a touch-tone sequence. 7. In th

Step Description 8. In the Touch Tones tab of the Properties for Menu popup, check Wait for a key press for up to and set the time out field to th

Step Description 9. In the Voicemail Pro Client window, connect the Start Point object to the Menu object. Then select Actions → Telephony Actions

Step Description 10. Double click the Transfer object. In the General tab of the Properties for Transfer popup that appears, set Token Name to Tr

Step Description 12. In the Possible entries popup that appears, select radio button System-defined variables then select “$KEY” from the pull-dow

Step Description 14. In the Voicemail Pro Client window, connect the Menu object to the Transfer to Extn Dialed object. Save and Make Live 15

3.2. Configure Avaya IP Office This section addresses provisioning of the IP Office as it relates to integration of the CallFinder. For all other pro

Step Description Configure Voicemail IP Address 6. In the Voicemail tab of the System Configuration window, select PC for Voicemail Type and set

Table of Contents 1. INTRODUCTION... 3

Step Description 12. In the Manager window, go to the Configuration Tree and double-click Shortcode to open the list of short codes on the IP Offi

Step Description 16. In the Incoming Call Route window that appears, set the Line Group ID to the line group number used for the trunks connected

Step Description 18. Double-click the Line connected to CallFinder Channel 1, e.g., Line 02. 19. In the Line tab of the ANALOG TRUNK window

Step Description 20. In the Analog tab of the ANALOG TRUNK window, set Trunk Type to Loop Start, Direction to Incoming, and click OK. Note: Dur

3.3. Configure MultiTech CallFinder CF220 This section addresses provisioning of the CallFinder for the Trunk Configuration Scenario with the Avaya I

Step Description 6. Modify the IP Office Manager PC’s IP address to its original settings, e.g., 192.45.70.48/255.255.255.0. Browse to the new IP

Step Description 8. In the Phone Book page that appears, enter Name, DID # and Extension in the appropriate fields and click add to enter the info

Step Description 10. In the Channel Configuration page that appears, set Max DID Digits to the number of digits that will be arriving from the cen

4.2. Configure Avaya IP Office This section addresses provisioning of the IP Office for the Station Configuration Scenario with the CallFinder. For a

Step Description 7. In the Manager window, go to the Configuration Tree and double-click User to open the list of Users on the IP Office. 8.

1. Introduction These Application Notes describe the compliance-tested configurations utilizing Avaya IP Office 3.0(40) and MultiTech CallFinder (CF2

Step Description 9. In the Voicemail tab of the User window, uncheck Voicemail On. SCR; Reviewed: GAK 06/21/2005 Solution & Interoperabilit

Step Description 10. In the Telephony tab of the User window, uncheck Call Waiting On, uncheck Answer Call Waiting on Hold (Analogue), and click O

Step Description 4. In the Channel Configuration page that appears, set Max DID Digits to the number of digits that will be arriving from the cent

5.1. General Test Approach Feature and functionality testing were performed manually. Individual calls were made to the IP Office from a call genera

6. Verification Steps The following steps can be used to verify system operation after a field installation: • Launch the IP Office System Monitor; m

• MultiTech CallFinder CF220 CF220 DID-to-Analog Telephony Adapter User Guide, Rev. A, Published 12/23/04 (PN: S000350A) 9.1. Glossary DID Direct I

SCR; Reviewed: GAK 06/21/2005 Solution & Interoperability Test Lab Application Notes ©2005 Avaya Inc. All Rights Reserved. 36 of 36 callfinder-ip

Avaya 4600 IP TelephonesAvaya IP OfficePhone Manager ProAvaya IP Office Small OfficeIP: 192.45.70.36IP: 192.45.70.205IP: 192.45.70.206Extn: 4004Extn:

sequence it received. The Outside Caller is connected and hears ring back from the IP Office as it rings “4000”. “4000”generates call toIP Office“40

Avaya 4600 IP TelephonesAvaya IP OfficePhone Manager ProAvaya IP Office Small OfficeIP: 192.45.70.36IP: 192.45.70.205IP: 192.45.70.206Extn: 4004Extn:

“4000”“4000”CentralOfficeCallFinderIP OfficeIP OfficeExtensionExtensionRingsExtn 4000receivesDID callpauses2 secondsstation portgoes off-hookroutes DI

3. Trunk Configuration This section addresses provisioning of the IP Office, Voicemail Pro and CallFinder for the Trunk configuration depicted in Fi

Step Description Create the Auto Attendant Module 2. Create the module that incoming calls will be routed to. In the Voicemail Pro Client wind